Thank you for choosing Ambliam LLC! We want you to be satisfied with your purchase. Please read the following policy carefully for returns or refunds:

1. Return Policy
   If you are not satisfied with your purchase, you may return it within 30 days of receipt. Please ensure the following conditions are met:
   The product must be unused and in its original packaging and tags.
   Shipping costs are non-refundable unless the product is defective or damaged.
2. Refund Method
   Once we receive the returned item and confirm it is eligible for return, we will process the refund within 5-7 business days. Refunds will be issued to the original payment account.
3. Return Process
   Please follow the steps below to request a return:
   Contact Us: Email shirley@ambliam.store with your order number and reason for return.
   Obtain a Return Authorization: Our Customer Service team will provide you with a return authorization and a return address.
   Prepare for Return: Pack the item along with the original packaging and all included accessories and include the return authorization information. Returning Your Item: Mail the package to the address provided. Please retain your proof of mailing for tracking purposes.
4. Exchange Policy
   If you would like to exchange your item, please follow the return process above and place a new order. We do not accept direct exchanges.
5. Damaged or Defective Items
   If the item you received is damaged or defective, please contact us within 48 hours of receipt. We will provide a free return shipping label and arrange a replacement or refund.
6. After-Sales Service
   If you have any questions or need assistance with your return or refund, please feel free to contact our customer service team. We will do our best to resolve the issue.

Thank you for choosing Ambliam LLC. We look forward to providing you with quality products and services!